1. Launch ACT!
2. Click Help menu, and then select About ACT!.
   
   
   
   
3. The About ACT! dialog box appears. The version number appears near the top of this box.

Important Notes Before Applying the ACT! 2008 (10.0.3) Service Pack

• ACT! 2008 (10.0), (10.0.1) or (10.0.2) users cannot share the same database with ACT! 2008 (10.0.3) users. All users in a workgroup must be on the same version to access and take advantage of the new release.
• ACT! Premium and ACT! Premium for Web users who share a database must also be on the same version number in order to access and share data. Administrators for these mixed environments should wait to update to ACT! Premium 2008 (10.0.3) until both Web and Windows® versions are available.
• If you are using ACT! Network Sync service or ACT! Internet Sync service, you must also update these services to 10.0.3 as well. Please see the following Knowledgebase articles on updating to the 10.0.03 sync services:
  
  
  How to Obtain the Latest Version of the Network Sync Service for ACT! by Sage Premium 2008 (10.0)
  Answer ID: 22086
  
  
  How to Obtain the Latest Version of the Internet Sync Service for ACT! by Sage Premium 2008 (10.0)
  Answer ID: 22140
  
  

1. Click the following link to access the downloads area of the act.com website.
2. Enter your user information and click Log In. If you have not created an account, please create your account to continue.
3. Make the appropriate selections for your product.
4. Click on English and then click Download Now.
5. The File Download - Security Warning dialog box appears.
6. Click Save. The Save As dialog box appears. Browse to your desktop, then click Save.

1. Close ACT!, and the following Microsoft programs: Word, Excel®, Internet Explorer® and/or Outlook®.
2. Ensure you are logged on to your computer with local Administrative rights.
3. Double-click the ACT! Update file. The Unpacking ACT! progress indicator appears, followed by the InstallShield - Preparing to Install wizard progress indicator:
   
   
   
   
4. Once the preparing process is complete, the InstallShield Wizard - Welcome dialog box appears.
   
   
   
   
5. Click Next. The Choose Regional Version dialog box appears.
   
   
   
   
6. Choose your regional version and click Next. The following dialog box appears:
   
   
   
   
   
7. Click Yes. The License Agreement dialog box appears. Read the License Agreement and select I accept the terms and conditions as stated above and click Next.
   
   
   
   
8. The ACT! Setup - Choose Destination Location dialog box appears:
   
   
   
   
9. Click Next to accept the default directory. You may click the Browse button to install ACT! or the SQL Server® Express into a different location if desired, however, this is not recommended. The ACT! Setup - Specify Who Can Use ACT! dialog box appears:
   
   
   
   
10. Enable the appropriate Specify who can use ACT! on the computer option:
    • Anyone who uses this computer - all users that log onto the computer will be able to use ACT! (recommended).
    • Only me - only the current user logged into windows will be able to use ACT!.
11. Click Next. The ACT! Setup - Select Program Folder dialog box appears.
    
    
    
    
12. Take note of the Program Folder name. Although you can enter a different folder name or choose from a list of Existing Folders, it is recommended that you simply note the default folder and click Next.
13. The ACT! Setup - Place ACT! Icons dialog box appears:
    
    
    
    
    
14. The Start Copying Files dialog box appears.
    
    
    
    
15. Click Next. The update will begin by uninstalling the previous version.
16. When the Setup is complete and the Installation has been finalized, the following InstallShield Wizard - InstallShield Wizard Complete dialog box appears.
    
    
    
    
17. Click Finish to finalize the installation.